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📤 Export End Users

You can export the list of end users as a CSV directly from the Users page. The export respects your active tab, search term, and any filters — so what you see is what you get.

Steps

  1. Navigate to the Users page inside your project.
  2. Optionally switch to the desired tab (All Users or My Users), apply a search, or add filters.
  3. Click the Export button in the toolbar.
  4. A file named users.csv will be downloaded automatically.
info

The export button is visible to any user with read access to end users.


Data

Every export includes the following fixed columns:

ColumnDescription
identityThe unique identifier of the end user within the project
emailThe end user's email address
firstNameThe end user's first name
lastNameThe end user's last name
createdAtThe date and time when the end user was created
updatedAtThe date and time when the end user was last modified
lastSeenThe date and time when the end user was last active

After the fixed columns, one column is added for each additional data field defined in the project, sorted alphabetically by field name. If an end user has no value for an additional field, the field's default value is used.


💡 Business Case

Business case — Reporting and Offline Analysis

Use the export to share user data with stakeholders, run offline analysis, or feed it into external tools.

  • A team member filters by a specific segment and exports just those users.
  • An admin exports the full list for audits or reporting purposes.
  • The CSV opens in any spreadsheet tool with all custom fields included as separate columns.

Benefits

  • No need to copy data manually — one click gives you a clean spreadsheet.
  • Filters ensure the export stays relevant to your current context.
  • New custom fields are picked up automatically — no extra configuration needed.